| Placing Your First Order Placing an order with Computer Outpost is easy. There's no need to create an account. We also accept orders by telephone, fax and mail. Finding Items First you will need to browse or search for the items you would like to order. Search boxes are located at the top of most pages of our store. You will also find links to browse by subject and more detailed searches on most pages. When you find an item that interests you, click the title or name of the item to see its product description page. Here you will find more information about the item, including an availability estimate of how long it will take before the item will usually be dispatched. If you don't find what you're looking for in our store, you may want to contact us to see if we can get it. Adding Items to Your Shopping Cart If you want to order an item from Computer Outpost, click the "Add to Cart" button on the item's product description page. Once you've added an item to your Shopping Cart, you can continue shopping until your cart contains all of the items that you want to order. You can access the contents of your Shopping Cart at any time by clicking the "Shopping Cart" icon at the top of every page of the store. Proceed to Checkout Take a moment to review all of the items you've placed in your shopping cart. If you decide that you don't want to purchase a particular item, click the "Remove"e; button next to that item. You can also make changes to the quantoty of each item. These changes will not take effect until you press the ""Update" button. When you're ready to place an order for everything in the Shopping Cart, chose one of the checkout options below the shopping cart list. The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please consult our troubleshooting tips or contact us for assistance. Enter a Shipping Address Tell us where you would like to ship your order. Incorrectly entered addresses may unnecessarily delay shipment or result in the order being lost. We will not accept claims for losses in transit where the address was incorrectly entered. Enter a Billing Address If paying by credit card your billing address must match the address that appears on your monthly credit card or bank statement. For other payment types please enter your home address (or business address if ordering for a business). If your billing address is the same as your shipping address simply click "Use shipping address". Provide a Method of Payment Let us know how you would like to pay for your order. We accept American Express, Diner's Club, MasterCard and Visa credit cards. We also accept cheques (checks), money orders, or bank drafts only if in Australian Dollars. You can also check out and pay for your order through PayPal. All orders must be prepaid. If you're paying with a credit card, enter the number without spaces or dashes. Review and Submit Your Order You will be presented with a summary of your order. Check the accuracy all of the information you provided and make any necessary changes. When you are ready, click the "Place Your Order" button to submit your order. Once you place your order and our operators receive and check it we will send you a confirmation e-mail message. We will also send you an email to let you know that your order has been sent, or if there is any problem with your order or if it cannot be fulfilled within the usual dispatch times published on the Web site.
|