Shipping

Shipping Rates

Our shipping cost for deliveries within Australia is $9.95 per order (regardless of the number of items ordered).

We ship all orders by Australia Post. International orders are sent by air where available.

We do not offer pick up or cash on delivery (COD) services.

International shipping rates

Shipping costs are calculated based on the number of standard items in the order, and the destination country. Items that are unusually heavy (usually over around 1 kg or 2.2 lbs packaged) may attract a higher rate. In that circumstance the correct rate for any item will be shown on the item description page, shopping cart, and checkout pages. The rate will be expressed as an equivalence to two or more standard items.

The following table shows our standard shipping and handling costs for deliveries outside of Australia.

Zone 1 2 3 4 5 6 7 8
First item A$21.00 A$25.00 A$26.00 A$29.00 A$27.00 A$39.00 A$43.00 A$46.00
Second item (or equivalent
heavy item surcharge)
A$17.00 A$22.00 A$23.00 A$27.00 A$24.00 A$36.00 A$40.00 A$43.00
Additional items (per item)
and heavy item surcharge
A$9.00 A$11.00 A$11.00 A$15.00 A$12.00 A$19.00 A$21.00 A$22.00

Australia Post International Zones

Austria (7), Belgium (7), Canada (4), China (2), Denmark (7), Fiji (5), Finland (7), France (6), Germany (6), Greece (7), Hong Kong China (2), India (3), Indonesia (3), Ireland (6), Israel (8), Italy (6), Japan (2), South Korea (3), Malaysia (3), Malta (7), Netherlands (6), New Caledonia (5), New Zealand (1), Norway (6), Papua New Guinea (5), Philippines (5), Poland (7), Singapore (3), Solomon Islands (5), South Africa (7), Spain (6), Sri Lanka (5), Sweden (6), Switzerland (6), Taiwan (3), Thailand (3), United Kingdon (6), USA (4), Vietnam (3).

For countries not listed, add product(s) to your shopping cart and go the shopping cart page to select your country. Shipping costs will be calculated and shown on this page.

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Delivery Times

At Computer Outpost we work hard to always provide products as fast as possible... we like happy customers.

Please consider that whilst in many cases we do have products in store, in many cases we order them on your behalf from our suppliers immediately when we receive your order.

Most products are sourced from Australia, but we also import some titles from New Zealand, USA and the UK.

For each product we show a usual time before dispatch which is based on the amount of time before we receive orders from our suppliers.

From our warehouse, it usually takes one to two business days for delivery within Australian metropolitan areas. Other areas within Australia may take longer. Delivery to other countries usually takes four to 10 business days but some countries may take up to two to four weeks.

Items that are listed as Shipped direct from our overseas supplier are shipped direct to you from our overseas supplier. Delivery times will vary but you can generally expect delivery within around 2 weeks.

Shipping times on this site are published as a guide only.

See also Product Availability
See also Back-order Policy

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Losses or Damage in Transit

All orders are carefully packaged to ensure that no damage occurs during shipping.

Where loss or damage occurs during transit the incident will be reported to Australia Post for investigation and goods will be replaced if necessary.

Any claims should be directed to the manager (contact information).

Incorrectly entered addresses may unnecessarily delay shipment or result in the order being lost. We will not accept claims for losses in transit where the shipping address was incorrectly entered.

See also Refunds and Returns Policy

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